Delivery area
Delivery availability depends on the destination and the service available for that location. Enter your complete Pakistan delivery address and contact number at checkout. If we cannot serve the destination, we will contact you before confirming the order.
Charges and timing
Any delivery charge and available delivery estimate will be shown or confirmed before the order is accepted. Timing can vary by destination, courier operations, weather and other conditions outside our control; we do not promise a delivery date unless one is expressly confirmed for your order.
Order updates and delivery
Keep your phone available for order or courier updates. Delivery may be delayed if contact details or the address are incomplete, or if the recipient cannot be reached. Contact us promptly if you need to correct a delivery detail; changes may not be possible after dispatch.
Parcel concerns
If the parcel arrives damaged, leaking, incorrect or apparently tampered with, contact us as soon as possible with your order number and clear photos of the parcel and item. We will review the issue under our Returns and refunds policy.